Terms & Conditions

These Terms & Conditions apply from the 1st of January 2018

I. Introductory terms

1.1.Stablo znanja acts on the domain www.stabloznanja.com (hereinafter referred to as the „Page“). This document defines the policy of collection, usage and disclosure of personal information which are being collected from the users of the Page, personal computers and other infrastructure of Stablo znanja, Student center of the University of Zagreb, Savska 25, 10 000 Zagreb, Croatia (hereinafter referred to as the „Space“).

1.2.Your personal information is exclusively with the goal of providing you with a better service and for us to be able to dissociate from the possible usage of computers and other infrastructure for the activities that are contrary to the legislation of the Republic of Croatia.

II. Data collection and their usage

The personal information of our users is one of the areas that we are paying extraordinary attention to. Keep in mind that all requirements are met and in some cases even exceeded because your data and data security is in the first place.

Stablo znanja is, in accordance with the Personal Data Protection Act, committed to protecting the personal data of its users.

For the needs of sustaining an online platform, we collect the following user data:

  • name and surname,
  • the JMBG number,
  • e-mail address (your username),
  • contact telephone number,
  • University and faculty name,
  • and other data that users enter into forms on the site

We are not responsible for the accuracy of data entered by users.

For security purposes, IP addresses are also collected from which users access the site.

All of the above information, except cookies, are stored permanently on the server. Session cookies are stored in server’s memory only for the duration of the visit and are deleted after one hour of inactivity, and permanent cookies are stored on the visitor’s computer.

Stablo znanja manages the data in an anonymous summarized form that can be used for statistical analysis purposes.

Exceptional disclosure of personal information

The data that will be collected and processed will only be disclosed if such an obligation is specified in the law or in good faith that such action is necessary for proceedings before courts or other state bodies and for the protection and realization of legitimate interests of Stablo znanja.


Deletion, unsubscription, and data request request

The user can always opt out of receiving newsletter e-mails, via a clearly visible check-out that will be in the footer of all sent messages (“Logout” or “Unsubscribe”). By clicking on the link, the user will simply be unsubscribed from receiving promotional e-mails. Due to the natural functionality of the website, the user will always receive an email in case of requests for the forgotten password. User can always request removal of his data from our database via sending a mail with subject DELETE to [email protected] Stablo znanja is then required to delete all stored data associated with the address from which the request mail was sent. Due to the natural functionality of the website, we reserved the right to remove all user data (e-mail address, name, other data that a user can enter) and replace with an automatically generated email address and a name that has no connection and in no way indicates the user’s name or e-mail address. We will remove all other data or enter automatically generated characters.

All contact forms and other forms for sending on the website serve only for communication and the information entered is not used for further processing (for example: sending promotional messages), unless clearly indicated on the form.

III. Membership card

3.1. In order to reserve your time for the usage of PC’s and other services in the Space, (such as a studio with a green screen), it is neccesary to possess a membership card.

3.2. The membership card is provided after a request has been made by a student of a faculty (or a person determined by a Service Provider) by filling out a Request for a new membership card.

3.3. Membership card will be handed in within 30 day period from the day of submitting the request.

3.4. Membership card can be given to any student of an institution of higher education (hrv. visokoobrazovne institucije) in the Republic of Croatia or, in special cases, other persons determined by the Service Provider.

3.5. Membership card serves the purpose of indentifying the user.

3.5. The person which is responsible in the Space has the right to request to see the membership card  while providing the service (in terms of making equipment or any other content functional), with the goal of determing whether the real identity of the person is equal to the identity that the user has presented to the Service Provider. 

IV. Terms & Conditions of using computers

4.1. The user who has previously reserved the time for the usage of computers in the electronic form can use the computer for playing videogames, searching web and working on the webpages that does not contain content prohibited by the legislation of the Republic of Croatia, using programs for writing, doing presentations, calculating, making and editing videos and photos, programing, recording and other purposes that are in accordance with the law.

4.2. Downloading files and programs illegally and their unauthorised usage that does not respect intellectual property is strictly prohibited by both Service Provider and the legislation of the Republic of Croatia.

4.3.  It is strictly prohibited to use computers for the purposes of any kind of trade or the activities that are considered unlawful in the Republic of Croatia.

4.4. Should there be a connection between a user and such activities, his/her identity shall be immediatelly disclosed and reported to resposible institutions.

4.5. Service Provider dissociates himself/herself from a user who has or will commit an offence agaists the law by using a computer in the Space. The Service Provider shall not be held responsible in such cases.

V. General

5.1. Service Provider reserves the right to make changes in aforementioned terms and conditions.

5.2. Shall there be any changes, the users will be informed on time via e-mail they have submitted on the contact form (or verbally to the Service Provider).

5.3. By using our services, you accept these terms and conditions and you agree that you are familiar with them.

VI. Cookies

The new Electronic Communications Act (Official Gazette No. 109/2012) brought new rules to the use of cookies and similar technologies for storing information or accessing information stored on a computer or a mobile device of the user.

User privacy is very important to us, so we strive to provide users with all the information about the cookies we use on our website to enable better website performance and a more pleasant user experience.

The information and data we obtain will be carefully guarded and used exclusively for the purpose of providing services.

6.1 About cookies

Cookies are nothing new, all web site visitors have many cookies from different websites on their computers, tablets, and mobile phones. It is new only that with the new legislation (ZEKom-1) there are changes in the information and / consenting to visitors using them.

6.2 What are cookies?

They are small text files that most websites store on devices that users access the Internet in order to identify the individual devices that users’ have used in accessing the website. Their storage is under the complete control of the user’s browser – user can restrict or disable cookie storage however he wants to. Cookies are not harmful and are always time-limited.

6.3 Why are cookies needed?

They are fundamental to providing user-friendly online services. The interaction between the web user and the site is faster and easier with the help of cookies. With their help, the site remembers the individual’s preferences and experiences, thus saving time and making browsing more efficient and friendly.

Some specific examples of using cookies:

  • For a better user experience on the website, we adjust the visibility of visitors according to past visits
  • to save choices when creating a shortlist of devices and offers and comparing them
  • We keep you logged in on sections of websites where registration is required
  • Identify your device (computer, tablet, mobile) that allows adjustment of content for your device
  • to monitor the visit, which allows you to check the effectiveness of content display and ad relevance, and constantly improve web pages
  • they are necessary for the operation of certain services (e.g. online banks, online shops and other forms of e-commerce …)

6.4 Disabling cookies

You decide if you want to allow the storage of cookies on your device. You can control and modify cookie settings in your web browser however you like.

For information on cookie settings, select the web browser you are using. If you turn off cookies, some of the webpage options may be disable.


Name of the cookie Its function How long is it kept
Facebook – locale, datr, reg_fb_ref, reg_fb_gate To increase the engagement of the users on the social media and to target them permanent
Google Analytics – utma To increase our users’ collaboration through social networks and re-targeting of users. 2 years
Google Analytics- utmb Allows statistics according to the user’s arrival time per page. 30 min
Google Analytics – utmc Allows statistics relative to the time the user leaves the page. upon closing the browser
Google Analytics – utmz Provides statistics for visits and sales through different channels. 6 months
Google Analytics – utmv Allows segmentation of users on the page. 6 months
Google Analytics – cid Site page views and sales analysis across different sales channels 6 mjeseci
asid Allows you to monitor the program code of our website. It is mainly used for debugging on the page. per session
s_pers_c6 The cookie tells us whether the user was redirected to the protected protocol (https). per session
s_pers_c5 Allows the page to work and submit the order. per session
ngEnabled Allows the page to work and submit the order. po sesiji
php, phtml, php3 The cookie allows for advanced browsers. 10 godina
recently_viewed A zendServer system that we use on our server. Po sesiji
Twitter – pid Allows viewing / displaying the last viewed items. 10 godina
YOTTLY To increase the cooperation of our users through social networks. 2 godine
BEAT To increase performance permanent
HSID To increase performance permanent
NID To increase performance permanent
OTZ To increase performance permanent
PHPSESSID Absolutely necessary per session
PREF To increase performance permanent
SAPISID To increase performance permanent
SID To increase performance permanent
SSID To increase performance permanent
basket Absolutely necessary you own it
cookies Absolutely necessary permanent
guest_id Absolutely necessary permanent
hash Absolutely necessary permanent
pass Absolutely necessary permanent
user Absolutely necessary Until logout
void Absolutely necessary Until logout
until logout